Returns and Exchanges


We want you to feel satisfied with every purchase you make at Penny Lane, and if for any reason you are not, we will gladly exchange any non-sale merchandise within 30 days of the date purchased for store credit or exchange only (less shipping costs and overweight surcharges.)

All sale and special order merchandise purchases are final. Returns must be accompanied with the original receipt.

Please email us at: orders@thepennylaneboutique.com, to obtain a return authorization number. You will write this number on the outside of the box. All mail-in exchanges will have shipping costs applied. All merchandise must be returned in re-sellable condition in all original packaging and tags attached.


Please send all returns to :
Attn: Returns
Penny Lane
241 Commercial St. Suite 1
Nevada City, CA 95959